SUPPORT CENTER
Get back to the vehicle quickly
What does Cloud Garage save?
After sign-in, Cloud Garage saves vehicle profiles, VINs, repair history, diagnostic results, tune notes, and CSV file references to your account so they can sync across devices. Imported CSV file data remains on the current device for now.
My CSV did not identify the vehicle
Many HP Tuners CSV exports do not include a VIN. Open Logs → Vehicle, enter or scan the 17-character VIN, or add year/make/model manually. The saved profile remains attached to that log.
The VIN camera will not scan
Allow camera access, use the rear camera, clean the label, fill the scan box with the barcode, and move until it focuses. Photo upload and typed VIN remain available.
Why are exact wiring pins not included?
Factory connector views, wire colors, torque values, specifications, and repair images are licensed. The app links to the legitimate OEM source instead of guessing or copying protected material.
How do I import an MPVI3 log?
Record or retrieve the scan in HP Tuners VCM Scanner, export the completed data as CSV, then choose Import CSV in Blueprint Diagnostics.
Why is WOT fuel analysis locked?
A commanded value or narrowband oxygen sensor cannot prove actual WOT air-fuel ratio. Log a correctly configured wideband and verify fuel pressure and injector data.
Where are my logs?
Imported CSV data is saved on the current device/browser when storage is available. Cloud Garage can sync the file name and your notes, but not the full CSV file yet. Keep original logs and calibration files backed up separately.